How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Sacredcurrent Plumbing to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template and not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Sacredcurrent Plumbing
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• How a plumber we connected you with behaved

Problems With a Provider

Plumbers in our network are independent businesses. They answer for their own estimates, prices, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the plumber directly and keep a written record.

We still want to know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Keep in mind that Sacredcurrent Plumbing cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@sacredcurrent.homes and include:

• Your name and a way to reach you
• The date you contacted us or the plumber
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you would like us to do

After You Write

We will confirm receipt by email, usually within a few business days. Then we will look into what happened, which may mean contacting the provider. After that, we will reply with what we found and any steps we are taking.

Still Unhappy?

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about plumbing work itself, your state or local plumbing licensing board may be able to help.

Contact

Email: contact@sacredcurrent.homes